Support materials can help
Parenting Support Specialists communicate more effectively and will
"support" what they say to their clients. A good picture, drawing, or
handout can help a PSS get her client's attention, hold her interest,
and help her remember instructions and information.
| Objectives
|
By
the end of this unit, participants will be able to:
- List five different
kinds of support materials.
- Describe
qualities of good support materials.
- Demonstrate
the best use of support materials.
- Find or
develop a support material for a given topic.
- Be familiar
with all curricular materials available to the program.
- Be familiar
with all the curricular materials at their individual sites.
- Describe
the location and cataloguing of curricular materials.
- Develop
sample lesson plans in response to specified needs using available
curricular materials.
|
| Time
|
5
hours |
| Outline
|
A. Introduction
B. Barriers to Effective
Presentation of Materials
C. Qualities of
Good Support Materials
D. Creating and
Finding Good Support Materials
E. How to Best Use
Support Materials
F. Summary and Review |
| Materials
|
- Resource
Mothers. (1993). Handbook. Sterling, VA: INMED.
- Examples
of good support materials (leaflet, booklet, comic book, videos)
- "Speedy
Sally" Role Play (Training Aid #1)
- Partners
in Learning Program
- Role Play
Feedback (Overhead #1)
- Post-Unit
Evaluation
- Post Unit
Test
- Blackboard
and chalk and/or flip chart and markers.
- Video Equipment:
video camera, tripod, tape, VCR, and television
|
| Advance
Preparation |
- Read the
Resource Mothers Handbook, Chapter 17, "Using Support Materials."
- Ask participants
to review Chapter 17 and come prepared to ask questions.
- Ask two
participants to be prepared to act in role plays for the group.
Give them their roles beforehand and let them ask you any questions.
- Write out
the following "issues", each on separate slips of paper and put
them in a container (a bowl, hat or envelope). Issues include:
Reproduction, Family Planning, Child Safety, Infant Care, Breastfeeding,
Child Nutrition, Child Growth and Development, Smoking, Child
Abuse, Postpartum Care. (Add any others appropriate to your program.)
- Set up site
visit to National Center for Education and Maternal & Child
Health Clearinghouse for near end of training.
- Have files
of materials on a variety of relevant topics available for participants
to review.
- Try out
video equipment. Set up camera to videotape role plays.
|
A. Introduction
(20 minutes)
| Rationale:
|
Studies
have shown that adults learn best when they hear, see, and do the
new skill or knowledge. After 60 days, adults remember 25% of what
they hear, 45% of what they hear and see, and 70% of what they hear,
see and do. The following exercise demonstrates the importance of
support materials. |
| Procedure:
|
Demonstration
and discussion: Begin by giving a demonstration of the importance
of support materials. Follow these steps: 1.
Give a "lecture" about the importance of safety proofing an apartment
where there are young children. Take about 5 minutes but do not
use any support materials. 2.
Ask participants to discuss what they just heard. Can someone summarize
what was presented? What other things might have helped in the presentation?
3.
Next, present the same information but this time use pictures of
the safety hazards. It would be helpful to have a poster and/or
pamphlets to hand out. 4.
Ask participants how they feel about the second presentation. 5.
Explain that anything you use to help you "support" your communication
with clients can be called a "support material". Materials with
pictures are often helpful because they help clients form an image
of the idea and help them visualize it. 6.
Ask trainees how they might include safety advocation in activities
with a client: Possible responses include:
Observe the client during infant caregiving and comment on things
to be careful about.
Observe the child at play and bring hazards to the mother's
attention.
Do a "walkthrough" safety checklist in the apartment. 7.
Wrap up this discussion by saying something like this: "Now we will
cover some of the types of support materials commonly used in both
home and group session and how to use them.
|
B. BARRIERS TO
EFFECTIVE PRESENTATION OF MATERIALS (1/2
hour)
| Rationale:
|
Client
centered factors may impact on a mother's readiness to use learning
materials. |
| Procedure:
|
- Discuss how client's
literacy level may affect choice of materials.
- Discuss how to deal
with distractors in the home (TV/radio, other children).
- Non-support from
partner/other family members.
|
C. QUALITIES OF GOOD SUPPORT MATERIALS
(20 minutes)
| Rationale:
|
Any
support material that is used must have relevance to the audience
for whom it is intended. Parenting Support Specialists can help identify
appropriate materials for use in your program. |
| Procedure:
|
1. Ask
the group what they think makes a good support material. Possible
responses might include:
-
It's easy to understand.
-
Lots of pictures.
-
Clear and accurate messages.
-
Represent people in their community or experiences with which
their community members are familiar.
-
Current information and illustrations.
-
Reading level is appropriate.
Share
with the group several different support materials they might want
to use with their clients.
Ask
the group to discuss the advantages of using print materials. Possible
responses might include:
-
They are easy to store and carry.
-
They don't need any special equipment.
-
They reinforce messages presented verbally during home visits.
-
They can be used as reference materials for the client.
-
They provide a way of getting standard and accurate information
to others, since clients often share their print materials with
friends, relatives, or neighbors.
-
They can counteract rumors and reduce fears that come from
having no first hand experience with pregnancy, labor and delivery,
family planning, and/or parenting.
2. Explain
that, unfortunately, you don't have the time to review the use of
all the support materials available for the project today. We have
reviewed many materials and based our selection of materials on:
-
accuracy
-
reading level
-
culture appropriateness
-
attractiveness
Because
you will be using support materials throughout the training, each
time you use a different material it can be evaluated by the group
as to its effectiveness for future use. [Note: It is important
that the PSS view all materials you plan to use in training and
with clients, and share their ideas of relevancy.]
Be
sure to cover the following points:
- It
is important that every PSS view the media before she uses
it, so that she knows what to expect, and can pick out some issues
to discuss with her clients.
- Make sure the PSS
feel the support material is appropriate before sharing it with
clients. It shouldn't contradict information they are imparting.
For example, old films on labor and delivery often have outdated
information.
- Be
aware of cultural differences between the characters represented
in the material and the audience. For example, some videos may
have all white actors/actresses and you may feel it does not accurately
depict your clients or vice versa. You may feel this disqualifies
the film, or you may be able to discuss this aspect of it and
move on to the useful qualities of the film or video.
- If a PSS feels that
a video would be useful during a home visit, and a client has
a VCR, she may want to watch it with a client so she can discuss
it with her.
|
D. CREATING
AND FINDING GOOD SUPPORT MATERIALS
(1-1/2 hours)
| Rationale:
|
Support
materials need not be fancy or expensive to get a message across,
but they need to be relevant to the client. Choosing the right support
material can be a challenge. |
| Procedure:
|
- Use the index cards
with topics that you prepared and put them in some kind of container.
Let the PSS choose a slip of paper from the container. Each PSS
then takes 10 minutes to review materials on that topic. As the
group comes back together, have each PSS present to the group
which support materials, from the many that have been assembled,
would be the most appropriate to get across the messages for that
issue.
- Ask if anyone has
any other "issues" for which they would like support materials.
- If any of the trainees
show an interest or a particular talent in developing support
materials for your program be sure to nurture this interest! Perhaps
several of the trainees can get together and share their creativity
in order to develop fabulous teaching materials for everyone to
share on home visits.
|
E. HOW TO BEST
USE SUPPORT MATERIALS
(2 hours)
| Rationale:
|
Support
materials are most useful if they are "user-friendly" and Parenting
Support Specialists use them effectively. |
| Procedure:
|
1. Role Plays.
Ask the two people who volunteered to act out the "Speedy Sally"
role play (Training Aid #1) to come up and do their role
play.
2.
Ask the group what they see happening. Presumably the group will
complain that "Sally" made the following errors:
-
She went too fast.
-
She made no effort to find out what the client already new
about the topic.
-
She didn't go through each page of the materials with her
client.
-
She pointed to the text, and not the picture.
-
She disregarded the client's confused expression.
-
She didn't ask the client to repeat it in her own words.
-
She took the support material with her so that the client
could not refer to it or share it with her friends.
3. Ask
for a volunteer to demonstrate more effective use of the same print
material "Speedy Sally" used. Again, have the group provide constructive
criticism.
4.
Use cards from Partners in Learning to demonstrate use of these
teaching aids.
5.
Show a flip chart and explain that this can be an effective way
of sharing information. Ask for another volunteer to demonstrate
effective use of a flip chart. Remind her beforehand to be sure
to hold the flip chart so that another person or a group can see
the illustrations; always point to the picture and not the text.
Have the group provide feedback to the volunteer.
6.
Show a video and explain how to incorporate a video into a home
visit. Ask for a volunteer. Remind people to stop the video at key
points and get feedback. Throughout the rest of the training, be
sure to include the use of support materials during role plays.
Be sure to ask for the PSS' input on any videos and support materials
that they feel would be good for your program.
7.
Show how to use a comic book style material. Ask for a volunteer
to demonstrate.
8.
Show how to use toys as teaching materials.
|
F. Summary and
Review (10 minutes)
| Procedure:
|
- Refer back to the
objectives on the first page of this unit and rephrase them into
questions. Have trainees answer the questions. Encourage everyone
to participate.
- Distribute the post-unit
evaluation forms.
- Distribute post-unit
test.
|
Unit 5 Training Aid #1
"SPEED
SALLY" ROLE PLAY
Have "Speed Sally" read a small
pamphlet on some topic relevant to the education the PSS will be asked to
provide to their clients. Ask "Speed Sally" to read the pamphlet to the
client very quickly. She should also do the following:
- Make no effort
to find out what the client already knows about the topic.
- Skip pages of the
pamphlet.
- Point to the text,
not to the picture.
- Disregard the client's
confused expression.
- Don't ask the
client to repeat it in her own words.
- Take the support
material with her so that the client cannot refer to or share it with
her friends.
The
client should look confused. She should try to ask questions, but continually
get cut off or ignored. She should try to take the material from the PSS
(at the end) to look it over herself, but the PSS will grab the material
away.
Unit 5 Overhead #1
Role
Play Feedback
- What
do you think you the Parenting Support Specialist did well?
- What
could the Parenting Support Specialist have changed or done differently?
- What
other things do you think the Parenting Support Specialist might say
or do to help a mother in this situation?
Unit 5 Handout for use at end of each Unit
Post-Unit
Evaluation
Unit
Covered:_____
Date: _____
- Do
you feel we covered all the information in this unit that we said we
were going to?
- What
did you like best about the unit?
- What
did you like least about the unit?
- Was
the information in this unit presented clearly? If not, please explain.
- In
which skill areas do you feel you need more practice or help?
- How
can we make this unit better?
- Any
additional comments?
Unit 5 Post-Unit Test
POST
- UNIT TEST
UNIT 5
- List
3 different kinds of support materials.
- Describe
3 qualities of good support materials.
- List
advantages of using printed materials.
- What
things could be barriers to effective use of support materials?